W I N E S T O R A G E
USE & CARE INFORMATION
S U B - Z E RO WINE STORAGE
THANK YOU
Thank you for purchasing your new Sub-Zero
Wine Storage unit. The ultimate in beauty,
engineering, detailing and functionality, this
Wine Storage equipment continues the
Sub-Zero tradition of superior quality and
reliability, giving you the peace of mind that
your wine is stored properly, at the exact
temperature you select.
Your Sub-Zero Wine Storage model is
protected by a warranty that is one of the
finest in the industry. Take a moment to read
the warranty statement on page 23 and refer
to it should service become necessary.
This Use & Care Information book will answer
most of your questions about the features,
operation and maintenance of your Wine
Storage unit. If you have questions that are
not addressed here, call 800-222-7820, e-mail
us at [email protected] or visit
our website, subzero.com.
3
S U B - Z E RO WINE STORAGE F E AT U R E S
WINE STORAGE F E AT U R E S
Dual temperature zones—all Wine Storage
models allow you to have precise indepen-
dent temperature control within one degree
of your preset temperature in each of the
two temperature zones.
Display shelf—featured on Models 427,
427R and 430, this shelf allows you to
display those prized bottles in your wine
collection. It is illuminated with discreet
lighting mounted in the control panel.
WA R R A N T Y
Model 427R has a third temperature zone—
refrigerated drawers—for items to be
stored at a cooler temperature than your
wine.
Service alert—an indicator light in the LED
display on the control panel will let you
know if service may be necessary.
Sub-Zero products
are covered by a
two, five and
twelve year resi-
dential warranty
(exclusions apply).
See warranty
Home alarm—wiring connections give you
the option of hooking the Wine Storage unit
up to your home security system.
Electronic controls—a microprocessor
controls all electronic functions and allows
you to monitor the exact temperature you
have preset and make adjustments easily.
Model 427R has an alarm feature that will
make an audible beeping sound if a drawer
has been left open.
details at the end
of this guide.
Correct temperature—each temperature
zone of your Wine Storage unit has a range
of 38˚F (3˚C) to 65˚F (18˚C), and your set
temperature is shown in the LED display,
located on the control panel.
Sabbath Mode will allow the lights to
remain off during certain religious obser-
vances.
UV-resistant glass in the door filters out
harmful UV light.
Proper humidity is maintained throughout
the entire unit.
Optional lock—lock is available as a sales
accessory. Contact your Sub-Zero dealer
for details.
Discreet lighting—our soft low-wattage
lighting can be controlled independently of
the door’s opening, which will allow you to
display your collection of wine for special
occasions.
Magnetic gaskets around the doors give
extra-tight seals.
The solid, adjustable kickplate gives a true
built-in look and conforms to American
Institute of Architects standards.
Sturdy, rustproof wire shelves can easily
accommodate standard 750 ml bottles,
half bottles, as well as magnums. Finished
off with a natural cherry wood facing, all
shelves ensure that the wine is stored
properly, with the corks in contact with the
bottles‘ contents.
Front venting—all Sub-Zero Wine Storage
models are designed for mechanical system
airflow at the front of the unit.
Roller-assembly shelves with a full three-
quarter extension for easy access to all
stored bottles.
With the installation of a harness kit, these
appliances are Star-K compliant to meet
strict religious regulations in conjunction
with specific instructions found on
harness kit, contact your Sub-Zero dealer.
4
S U B - Z E RO WINE STORAGE M O D E L S
M O D E L 424
U N D E R C O U N T E R W I N E S TO R AG E
Discreet lighting
Serial and model
number plate
Lighted electronic
control panel
Full-view glass
door (standard)
Roller-assembly
shelves
Divider gasket
Stationary shelf
UV-resistant glass
Home security
tie-in
Front venting with
removable kickplate
M O D E L 424FS
F R E E - S TA N D I N G W I N E S TO R AG E
Stainless steel
exterior
Serial and model
number plate
Lighted electronic
control panel
Full-view glass
door (standard)
Roller-assembly
shelves
Divider gasket
Stationary shelf
UV-resistant glass
Home security
tie-in
Front venting with
removable kickplate
5
S U B - Z E RO WINE STORAGE M O D E L S
M O D E L 427
A L L W I N E S TO R AG E
Discreet lighting
Lighted electronic
control panel
Full-view glass
door (standard)
Divider gasket
Lighted display
shelf
Serial and model
number plate
Roller-assembly
shelves
UV-resistant glass
Home security
tie-in
Front venting with
removable kickplate/grille
M O D E L 430
A L L W I N E S TO R AG E
Hermetically sealed
refrigeration units
Discreet lighting
Full-view glass
door (standard)
Lighted electronic
control panel
UV-resistant glass
Lighted display
shelf
Divider gasket
Roller-assembly
shelves
Serial and model
number plate
Removable
kickplate
Home security
tie-in
6
S U B - Z E RO WINE STORAGE M O D E L S
M O D E L 427R
W I N E S TO R AG E W I T H R E F R I G E R AT E D D R AW E R S
Discreet lighting
Full-view glass
door (standard)
Roller-assembly
shelves
UV-resistant glass
Divider gasket
Lighted electronic
control panel
Lighted display
shelf
Serial and model
number plate
Refrigerated
storage drawers
Removable drawer
dividers
Home security
tie-in
Front venting with
removable kickplate/grille
7
S U B - Z E RO WINE STORAGE U S E & C A R E
ELECTRONIC CONTROL S Y S T E M
The Electronic Control System of your
Sub-Zero Wine Storage unit gives you the
most accurate temperature control for your
peace of mind. You can be assured your wine
is stored at the temperature you have selected,
whether it is long-term aging or staging wine
for consumption that evening.
T E M P E R AT U R E C O N T RO L
With all Wine Storage models you have the
capability of setting two distinct temperatures
within the two zones of your Wine Storage
unit. Your model has been thoroughly tested
and inspected before it was shipped from the
factory. The temperature has been preset at
45˚F (7˚C) in the top zone and 55˚F (13˚C) in the
bottom zone.
A microprocessor accurately samples the
temperature every second in each zone to be
sure the temperatures stay within one degree
of your preset temperatures. It also monitors
the unit’s operation and will let you know if
service may be necessary.
There are two sets of WARMER and COLDER
key pads on the control panel, one for each of
the two separate temperature zones. An arrow
next to the temperature in the LED display, will
indicate which temperature corresponds with
each zone. Refer to the illustration below.
The COLDER key pad on the control panel
allows you to decrease the temperature in the
corresponding zone by one degree each time
you depress the key pad. Remember that the
temperature range in each zone is 38˚F (3˚C) to
65˚F (18˚C) and you can set two different
temperatures—one for each zone.
Similar to the COLDER key pad, you can raise
the temperature in the corresponding zone by
one degree each time you depress the
WARMER key pad on the control panel.
Temperature
Controls
Electronic control panel
8
S U B - Z E RO WINE STORAGE U S E & C A R E
L E D D I S P L AY
A L A R M F E AT U R E
Electronic control system functions, such as
digital temperatures and service indicators, are
shown in the LED display, located on the
control panel. The temperatures of each zone
will be visible through the glass door of your
Wine Storage unit. If you are using your unit
frequently, the numbers may fluctuate.
If the microprocessor detects temperature
fluctuations or a faulty component, you will
hear an audible beep and a bell symbol will
flash in the LED display on the control panel.
Also, if the unit is tied in with your home
security, it will alert this system. You can
deactivate the alarm feature and the audible
sound by depressing the BELL symbol key
pad. If the alarm is deactivated, the bell will
not be visible in the LED display.
U N I T O N / O F F
The UNIT ON/OFF key pad on the control
panel will shut off all electrical power to the
Wine Storage unit for cleaning or service.
S A B B AT H M O D E ( S TA R - K )
All Wine Storage units feature the Sabbath
Mode. This is for certain religious observances
where the lights need to be turned off.
L I G H T S O N / O F F
To initiate Sabbath Mode, while the unit is on
press the UNIT ON/OFF key pad so that OFF
is visible in the LED display on the control
panel. Your unit will be off.
All Wine Storage units have the capability of
having the lights on independently of the
door’s opening and closing. This will allow you
to display your collection of wine for special
occasions.
Then press and hold the UNIT ON/OFF key
pad for 10 seconds. This will turn the unit back
on and will disable the lights. To return the
unit to normal lighting, press and release the
UNIT ON/OFF key pad.
To have the lights remain on independently of
the door’s opening and closing, press the
LIGHTS ON/OFF key pad. Press the key pad
again to have the lights to go off when the
door is closed.
If you have questions about Star-K compliance,
You should not leave the lights on
V I S U A L S E RV I C E D I S P L AY
overnight or for extremely long periods of
time. The heat from the lights will cause
the unit to work unnecessarily hard.
The electronic control system monitors
temperatures as well as the the unit’s opera-
tion. If there is a temperature or operation
problem, you will notice the word SERVICE
illuminated in the LED display on the control
panel. Before calling for service, please check
to see if your condenser area needs cleaning.
Refer to Condenser Cleaning on page 16.
9
S U B - Z E RO WINE STORAGE U S E & C A R E
REFRIGERATED D R AW E R S –
TEMPERATURE S E T T I N G S
M O D E L 4 2 7 R
T E M P E R AT U R E C O N T RO L
In all instances, the temperature settings are
your individual preference, and with the Wine
Storage model you purchased, you can be
confident the unit will maintain those tempera-
tures. A chart with suggested storing and
serving temperatures can be found on page 19.
Model 427R: The refrigerated drawers have
their own microprocessor and control panel
located in the top drawer. The preset tempera-
ture is 38˚F (3˚C) from the factory, but you have
the option of adjusting the temperature within
the range of 34˚F (1˚C) to 45˚F (7˚C). The LCD
display on the control panel displays the actual
temperature of both drawers in your unit.
While each temperature zone of your Wine
Storage unit has a range of 38˚F (3˚C) to 65˚F
(18˚C), you can set the temperatures at the
exact temperature you think best—whether it’s
for consumption or for duplicating the temper-
atures of cellars for long-term storage.
The COLDER key pad on the control panel
allows you to decrease the temperature of the
drawers by one degree each time you depress
the key pad. You can raise the temperature in
the drawers by one degree each time you
depress the WARMER key pad on the control
panel.
A L A R M F E AT U R E
Model 427R: An alarm feature will make an
audible beeping sound if a drawer has been
left open accidentally.
When the alarm is activated, a bell symbol will
be illuminated in the LCD display of the control
panel. When the alarm is deactivated, the bell
symbol will not be visible.
10
S U B - Z E RO WINE STORAGE U S E & C A R E
WINE S TO R AG E
W I N E S TO R AG E S H E LV E S
All Sub-Zero Wine Storage models have roller-
assembly shelves with a full three-quarter
extension for easy access to all stored bottles.
When storing magnum bottles you must
remove the shelf just above the intended
storage shelf to allow for these larger
bottles to be moved in and out of the
unit. Failure to do so will cause the
bottles to break.
D E S I G N
G U I D E
IMPORTANT NOTE: Models 424 and 424FS
have roller-assembly shelves in all instances
with the exception of the bottom stationary
shelf.
Details on how to
replace the wine
storage shelves’
cherry wood facing
can be found in
the Sub-Zero
The shelves have a solid natural cherry wood
facing that can be replaced with other wood to
match your cabinetry. Details on how to
replace the shelves’ wood facing can be found
in the Sub-Zero Design Guide. Check our
website at subzero.com or call Sub-Zero at
800-222-7820.
W I N E S TO R AG E S H E L F R E M OVA L
To remove a wine storage shelf, pull the shelf
out to its full extension, gently and evenly lift
up on both sides of the front of the shelf and
remove. Refer to the illustration below.
Design Guide.
Check our website
at subzero.com or
call Sub-Zero at
800-222-7820.
Reverse the procedure to reinstall the shelf.
IMPORTANT NOTE: If you choose to stain or
seal the shelves’ natural cherry wood facing,
be aware that some of these substances are
hazardous and will damage stored wine.
Be sure to unload all bottles from the
wine storage shelf before removing it.
Your Wine Storage unit is intended to
maximize the storage of bottles in an ideal
environment where the wine stays in contact
with the cork at an even temperature. Refer to
the illustration below for the proper arrange-
ment of bottles on the shelves.
If you are storing half bottles or magnums,
they are nestled in the shelves in the same
manner as the 750 ml bottles.
Wine storage arrangement
Wine storage shelf removal
11
S U B - Z E RO WINE STORAGE U S E & C A R E
WINE S TO R AG E
D I S P L AY S H E L F
D I S P L AY S H E L F R E M OVA L
Models 427, 427R and 430: These Wine
Storage models feature a display shelf that
allows you to display those prized bottles in
your wine collection. It is illuminated with
discreet lighting mounted in the control panel.
The display shelf is designed so that the wine
will stay in proper contact with the cork. Refer
to the illustration below.
Models 427, 427R and 430: To remove the
display shelf, pull the shelf out to its full exten-
sion, gently and evenly lift up on both sides of
the front of the shelf and remove. Reverse the
procedure to reinstall the shelf.
Be sure to unload all wine bottles from
the display shelf before removing it.
IMPORTANT NOTE: The display shelf is
designed for only one row of bottles laid in
such a way that the bottom portion of the
bottle is against the wood rail and the top and
cork of the bottle are toward the back of the
Wine Storage unit.
IMPORTANT NOTE: Models 424 and 424FS do
not include the display shelf.
Display shelf – Models 427, 427R
and 430
12
S U B - Z E RO WINE STORAGE U S E & C A R E
REFRIGERATED D R AW E R S –
M O D E L 4 2 7 R
D R AW E R R E M OVA L
D R AW E R D I V I D E R
Model 427R: Disconnect the control cable
before removing the top drawer. Refer to the
illustration below.
Model 427R: Each drawer of the Model 427R
has a divider that can be easily removed.
To remove, pull the drawer divider forward
and pivot the back edge of the divider away
from the back of the drawer. Reverse the
procedure to reinstall the divider. Refer to the
illustration below.
To remove a drawer from the Model 427R, pull
the drawer open until it stops. Lift up evenly
on both sides of the drawer front and pull out,
as shown in the illustration below.
IMPORTANT NOTE: Be sure to unload the
contents before removing the drawer.
To replace a drawer, raise the front of the
drawer up and place onto the drawer slide
tracks. Be sure to engage the front holes of the
drawer slide with the small pegs at the end of
each rail.
Before removing the top drawer of the
Model 427R, you MUST disconnect the
control cable.
Drawer removal – Model 427R
Drawer divider – Model 427R
13
Control cable – Model 427R
S U B - Z E RO WINE STORAGE U S E & C A R E
DOOR O P E R AT I O N
D O O R C L O S I N G
Models 427 and 427R: These models have a
90˚ door stop built into the hinge system. You
can easily actuate the stop by using a blade-
type screwdriver and rotating the brass cam in
both the top and bottom hinges. You must
position both stops at 90˚ if you want to safely
use the door. Refer to the illustration below.
The door of your Wine Storage unit has a
spring-loaded closure mechanism. As the door
is closed, the door closer engages to help
close and seal the door.
9 0 - D E G R E E D O O R S TO P
You can go to the maximum of a 105˚ door
opening by using the screwdriver and rotating
the brass cam to the next stop.
If your Wine Storage unit is positioned in a
corner, you may want to limit the door
opening to 90˚. If so, see the appropriate
section for your Wine Storage Model 427,
427R or 430.
The door swing on Models 427 and 427R
may cause severe finger pinching. Watch
that fingers are not placed in the door
opening on the hinge side when the door
is open.
IMPORTANT NOTE: A 90˚ door stop is not
available for Models 424 and 424FS.
Model 430: An optional 90˚ door stop is
available as a sales accessory. Contact your
Sub-Zero dealer for details.
90˚ Door stop – Models 427 and 427R
14
S U B - Z E RO WINE STORAGE U S E & C A R E
CLEANING
S TA I N L E S S S T E E L E X T E R I O R
G L A S S D O O R C L E A N I N G
Classic and platinum stainless steel
finishes: To clean the exterior of the classic
and platinum stainless steel finishes, use a
soft, nonabrasive stainless steel cleaner like
Signature Polish and apply with a soft 100%
lint-free cloth.
The glass door panel can be cleaned using any
standard glass cleaner available on the market
today.
S I G N AT U R E
P O L I S H
I N T E R I O R C L E A N I N G
Carbon stainless steel finish: Carbon
stainless steel can be cleaned with mild soap
and water.
To clean interior surfaces and removable parts,
wash with a mild solution of soap and luke-
warm water with a little baking soda. Do not
use vinegar. Rinse and dry thoroughly. Avoid
getting water on lights, control panel and the
solid cherry wood facing on the shelves.
Signature Polish
is available from
Signature Limited
Laboratory,
P. O. Box 13436,
Dayton, Ohio
45413-0436, or
877-376-5474
(toll free).
The carbon stainless steel finish uses the
interest of brushed steel to bring out the
maximum metallic luster of its charcoal
background. Different light types and source
locations can result in variations in shading on
different components and areas of large appli-
ances. These variations are normal with the
carbon finish and add to the unique character
of colored stainless steel.
Do not use abrasive cleaners or cloths on any
of the interior or exterior surfaces, including
the glass door panel.
Before cleaning the unit, shut the electric-
ity off at the control panel.
To bring out the natural luster of all three
finishes, lightly wipe the surface with a water-
dampened microfiber cloth followed by a dry
polishing chamois. All work should follow the
grain direction of the finish. Better results are
obtained by keeping the cloth in continuous
contact with the stainless steel.
Under no circumstances should you use
a metallic or highly abrasive cleaner or
cloth, as this will remove the carbon
finish or scratch the classic or platinum
finishes.
15
S U B - Z E RO WINE STORAGE U S E & C A R E
CLEANING
C O N D E N S E R C L E A N I N G
C O N D E N S E R L O C AT I O N
Clean the condenser area every three to six
months. The cleaning schedule will depend on
the amount of dust and lint that accumulates
in this area.
Models 424 and 424FS: On these models the
condenser is located behind the kickplate. First,
remove the kickplate to expose the condenser
area. Refer to the illustration below.
Models 427 and 427R: On these models the
condenser is located behind the kickplate/grille.
Remove the screws holding the kickplate/grille.
This assembly will slide forward easily, giving
you access to the condenser area. Refer to the
illustration below.
To access the condenser on your specific Wine
Storage model, see Condenser Location. Use a
soft bristle brush and vacuum hose to remove
dust and lint from the condenser area. NOTE:
To avoid bending the condenser fins, be sure
to vacuum in the direction of the fins (up and
down).
Model 430: The condenser is located behind
the grille at the top of the unit. To remove the
louvered grille, first open the door to access
three Phillips head screws. Remove the three
grille screws. Tilt the grille forward at the top
and release the springs from behind the grille,
and then lift off the grille. Refer to the illustra-
tion below.
Before cleaning the condenser, shut the
electricity off at the control panel. When
you clean the condenser, wear gloves to
avoid injury from the sharp condenser fins.
To remove a panel grille on Model 430, lift the
grille up, then pull out at the bottom and down
to release it from its mounting bracket.
Failure to clean the condenser could
result in temperature loss or mechanical
failure or damage.
Grille Springs
Grille
Screws
(inside door)
Kickplate
Condenser location – Models 424
and 424FS
Condenser location – Models 427
and 427R
Condenser location – Model 430
16
S U B - Z E RO WINE STORAGE U S E & C A R E
LIGHTING I N F O R M AT I O N
C A B I N E T L I G H T I N G
D R AW E R L I G H T I N G – M O D E L 4 2 7 R
Models 424 and 424FS: In these models,
rope-style lighting is mounted to the top of the
cabinet and cascades down the entire front of
the unit.
Model 427R: Lighting is recessed into the top
area of each refrigerated drawer compartment.
Refer to the illustration below.
To replace a light bulb in the drawer compart-
ment, you must pull the drawer out to its
maximum extension. It is recommended that
you remove the drawer. Refer to page 13 for
the drawer removal procedure.
Models 427, 427R and 430: These models
have discreet lighting provided in two places.
Rope-style lighting is mounted to the top of
the cabinet and additional lighting is mounted
in the control panel to illuminate the display
shelf. Refer to the illustration below.
Remove the 15-watt bulb by unscrewing it
from its socket and complete the reinstallation
by following the reverse steps.
These lights have an extended life and it
should be some time before they need to be
replaced. If you have problems with the
cabinet lighting or need replacements, contact
your Sub-Zero authorized service center or call
800-222-7820.
Shut off power to the unit before replacing
light bulbs. Wear protective gloves when
handling bulbs.
Cabinet Lighting
Drawer Compartment
Lighting
Cabinet lighting – Models 427,
427R and 430
Drawer compartment lighting –
Model 427R
17
K E E P I N G WINE AT ITS BEST
STORING A N D SERVING W I N E
There is a right way to store and serve wine.
And there is a wrong way. The Sub-Zero Wine
Storage equipment is committed to the right
way. Wine enthusiasts know that wine, opti-
mally, likes to be stored for long periods of
time in caves that are vibration free, dark,
damp and kept at a constant 55˚F (13˚C).
However, how many of us have these situa-
tions available?
You can devote the entire Wine Storage unit to
long-term storage and have the temperature
set to 55˚F (13˚C) in both zones—the ideal
temperature for long-term storage or aging.
If, however, you want to devote only a small
portion of the unit to that feature, you can
adjust the temperature in the smaller zone to
long-term storage and adjust the other temper-
ature zone to accommodate the wine you will
be enjoying soon.
When you think about wine, think about
preserving fruit and the fact that you must
refrigerate it at the proper temperature before
it spoils. After all, wine is the juice of grapes in
its simplest interpretation.
The temperature in this zone can be anything
you choose. Sure, there are ideal temperatures
for serving wine, but it is very subjective, with
everyone’s palate reacting differently to differ-
ent temperatures.
Wine needs to be selected and cared for
properly. The wine aficionado knows that
proper storage will ensure the wine is served
at the best conditions.
The chart on the following page offers some
universally accepted storing and serving
temperatures for the most common wines
consumed today.
You have taken the extra step to ensure that
your wine is kept in the best possible environ-
ment by purchasing your Sub-Zero Wine
Storage unit. Now how you use the unit is up
to you.
Enjoy the wine and your Sub-Zero Wine
Storage unit. And thank you for your trust in
Sub-Zero.
18
K E E P I N G WINE AT ITS BEST
STORING A N D SERVING T E M P E R AT U R E S
Domestic Refrigerator Temperature
Ideal Long-Term Storage / Aging Temperature
LIGHT REDS
Room Temperature
FULL SCALE REDS
SWEET WHITES DRY WHITES
39˚F (4˚C) 41˚F (5˚C) 43˚F (6˚C) 45˚F (7˚C) 46˚F (8˚C) 48˚F (9˚C) 50˚F (10˚C) 52˚F (11˚C) 54˚F (12˚C) 55˚F (13˚C) 57˚F (14˚C) 59˚F (15˚C) 61˚F (16˚C) 63˚F (17˚C) 64˚F (18˚C)
Muscadet
Sauternes
Chablis
Macon
Chinon
Red Burgundy
Top Red Rhone
Best White
Burgundies / Graves
Gewurtztraminer
Sancerre / Pouilly
Bordeaux Blanc
Beaujolais Nouveau
Beaujolais Crus
Gros Plant
Muscats
Alsace / Riesling
Cotes du Rhone (Red)
Vintage Port
Sylvaner
Midi Reds
(Corbieres, etc.)
Aligote
Tokay
Fino Sherry
Tawny Port
Amontillado
Montlla
Non-Vintage Champagne
Ordinary Red Bordeaux
Cream Sherry
Madeira
Cahors
Sparkling Wine (Sekt, Cava, etc.)
Eiswein
Vin Jaune
Madiran
Best Champagne
Fine Red Bordeaux
Liebraumilch
Bandol
Good German /
Austrian Wines
Best Dry
German Wines
Best Sweet
German Wines
Sweet Loire Chenin Blancs
Frascati
Orvieto
Soave
Valpolicella
Chianti Reservas
Verdicchio
Fiasco Chianti
Sicilian Reds
Bull’s Blood
Barbera
Rioja Reservas
Vinho Verde
Hungarian Whites
Best Portuguese Reds
Fendant
Lambrusco
Valdepenas
Dole
Barolo
Chilean Cabernet
Retsina
Yugoslav Riesling
S.A. Chenin Blanc
Chardonnay
Light Zinfandels
California / Australian / Oregon Pinot Noir
Top California / Australian
Chardonnays
Best California
Cabernets / Zinfandels
Light Muscats
N.Z. Sauvignon Blanc
California Sauvignon
Blanc
Merlots / Pinot Noirs
Old Hunter Valley
Whites
Johannisberg Riesling
Liqueur Muscats
Barossa Riesling
Vin Rose
Top Australian
Cabernet / Shiraz
39˚F (4˚C) 41˚F (5˚C) 43˚F (6˚C) 45˚F (7˚C) 46˚F (8˚C) 48˚F (9˚C) 50˚F (10˚C) 52˚F (11˚C) 54˚F (12˚C) 55˚F (13˚C) 57˚F (14˚C) 59˚F (15˚C) 61˚F (16˚C) 63˚F (17˚C) 64˚F (18˚C)
© Octopus Publishing Group Ltd., reproduced from Hugh Johnson’s ‘The World Atlas of Wine’, published by Mitchell Beazley, London.
19
TROUBLESHOOTING G U I D E
TROUBLES H O OT I N G
If your Wine Storage unit is not operating
properly, refer to the following Trouble-
shooting guide before calling your Sub-Zero
authorized service center or dealer. This guide
will save you time and trouble and may help
you avoid the expense of a service call.
Condensation forms inside the unit
This is normal during periods of higher
humidity (summer) and with frequent door
openings.
Are the door and drawers (Model 427R)
closing and sealing properly?
The Wine Storage unit is not operating
Is there electrical power to the unit?
Is your home circuit breaker or fuse on?
Condensation forms outside the unit
During periods of high humidity, some
condensation may appear on outside
surfaces. The condensation will disappear
when the humidity drops. Be sure that the
door and drawers (Model 427R) are closing
and sealing properly. If condensation
persists, contact your Sub-Zero authorized
service center.
Is the unit on? Depress the UNIT ON/OFF
key pad.
Is the condenser area clean?
The Wine Storage unit is warmer than
usual
Is the control set properly?
Is the condenser area clean?
You need product information
Call the Sub-Zero Customer Service Depart-
ment at 800-222-7820 or visit our website,
subzero.com, for planning, installation and
product information.
Have the door or drawers (Model 427R)
been open for a long time?
The Wine Storage unit runs for long periods
of time
You need service
Check the model and serial number of
your unit. For Models 424 and 424FS, the
model and serial number plate is located on
the underside of the top wall. For Models
427 and 427R, it is attached to the under-
side of the control panel. For Model 430,
the plate is located inside the door near the
top hinge on the main frame extrusion.
Call your Sub-Zero authorized service
center; contact your dealer or the
Is the condenser area clean?
On hot days and in warm room tempera-
tures, the compressor runs longer.
Have the door or drawers (Model 427R)
been open for a long time?
Have you recently added a large amount
of wine?
Sub-Zero Customer Service Department,
P. O. Box 44130, Madison, WI 53744-4130;
call 800-222-7820; or e-mail us at
also check the service center locator on
our website, subzero.com.
20
TROUBLESHOOTING G U I D E
F R E Q U E N T LY A S K E D QUESTIONS
T E M P E R AT U R E
N O I S E
Q: Why do I hear my unit running frequently?
IMPORTANT NOTE: Unless the Wine Storage
unit is being serviced, make sure the power for
your unit is on.
A: It is normal to hear the operation of fans
and motors. Sounds will be accentuated
based on the placement of the unit and
overall room design.
Q: How do I adjust the temperatures?
A: To adjust temperatures, see Temperature
Control on page 8. For Model 427R, also
refer to page 10.
Q: What are the suggested temperature
settings?
A: Temperature settings are your individual
preference. While each temperature zone
of your Wine Storage unit has a range of
38˚F (3˚C) to 65˚F (18˚C), you can set the
temperatures you think best. A chart with
suggested storing and serving temperatures
can be found on page 19.
Q: Condensation is forming on the inside and
outside of my unit.
A: In climates with higher humidity, condensa-
tion will form and is considered normal.
Leaving the door open for a long period of
time may also contribute to condensation
forming on the inside of your unit.
Q: My unit isn’t cooling properly.
A: Clean the condenser area as outlined on
page 16.
21
SERVICE I N F O R M AT I O N
SERVICE I N F O R M AT I O N
This Use & Care Information book gives you
the information necessary to preserve your
wine at optimum quality in your Sub-Zero
Wine Storage unit.
P RO D U C T R E G I S T R AT I O N
Register your new Sub-Zero today so that we
may ensure your satisfaction. You may register
by one of the following options:
If you do need service, be sure to have the
model and serial number of your unit when
you call. You’ll find these numbers on the
model and serial number plate. For Models
424 and 424FS, the model and serial number
plate is located on the underside of the top
wall. For Models 427 and 427R, it is attached to
the underside of the control panel. For Model
430, the plate is located inside the door near
the top hinge on the main frame extrusion. For
warranty purposes, you will also need the date
of installation and the name of your Sub-Zero
dealer. Record this information below for
future reference.
C O N TAC T
I N F O R M AT I O N
1) Mail in the completed Sub-Zero Product
Registration Card.
2) Register online at subzero.com
.
Sub-Zero
Customer Service:
800-222-7820
3) Register by phone by calling the Sub-Zero
Customer Service Department at
800-222-7820
.
Website:
subzero.com
The model and serial numbers of your unit
are printed on the enclosed Sub-Zero Product
Registration Card. Your registration informa-
tion will allow us to send you exciting new
product updates and recipes as they become
available, along with information on special
events.
E-mail Address:
customerservice@
subzero.com
Model Number
Serial Number
Installation Date
Sub-Zero Authorized Service Center and Phone
Sub-Zero Dealer and Phone
B E F O R E C A L L I N G F O R S E RV I C E
Before calling a Sub-Zero authorized service
center, refer to the Troubleshooting Guide on
pages 20–21. Check the household fuse or
circuit breaker to see if it has been blown or
tripped and that the electrical connection to
the appliance has not been disconnected.
A power outage may also have caused a
disruption in service.
The information and images in this guide are the
copyright property of Sub-Zero Freezer Company,
Inc. Neither this book nor any information or
images contained herein may be copied or used
in whole or in part without the express written
permission of Sub-Zero Freezer Company, Inc.
©Sub-Zero Freezer Company, Inc. all rights
reserved.
22
S U B - Z E R O F R E E Z E R C O M PA N Y P R O D U C T S
L I M I T E D W A R R A N T Y
RESIDENTIAL USE ONLY
FULL FIVE YEAR SEALED SYSTEM WARRANTY
LIMITED SIXTH THROUGH TWELFTH YEAR WARRANTY ON THE SEALED SYSTEM
FULL TWO YEAR WARRANTY ON TOTAL PRODUCT*
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor
to repair or replace any components that prove to be defective in materials or workmanship in the
sealed system. The sealed system consists of the compressor, condenser, evaporator, drier and all
connecting tubing.
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, your Sub-Zero warranty covers all parts and
labor to repair or replace any part of the product, that proves to be defective in materials or work-
manship.
LIMITED SIXTH THROUGH TWELFTH YEAR SEALED SYSTEM WARRANTY
From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty
covers all parts that prove to be defective in materials or workmanship in the sealed system (parts
only). The sealed system consists of the compressor, condenser, evaporator, drier and all connecting
tubing.
TERMS APPLICABLE TO EACH WARRANTY
All service provided by Sub-Zero under the above warranty must be performed by an authorized
Sub-Zero service center, unless otherwise specified by Sub-Zero. Service will be provided in the
home during the normal business hours. This warranty applies only to products installed for normal
residential use. Details regarding a non-residential warranty are available upon request.
The warranty applies only to products installed in any one of the fifty states of the United States, the
District of Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor
to correct any defect caused by negligence, accident or improper use, maintenance, installation,
service or repair, including but not limited to improper removal and reinstallation (whether in the unit
or at a remote location) of the condensing unit.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT
SUB-ZERO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY
ARISING BY OPERATION OF LAW. SUB-ZERO WILL NOT BE RESPONSIBLE FOR ANY CONSE-
QUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES
OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and
you may also have other legal rights, which vary from state to state.
To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you,
contact your Sub-Zero dealer, distributor or Sub-Zero Freezer Company, Customer Service
Department, P.O. Box 44130, Madison Wisconsin, 53744-4130; call 800-222-7820; or e-mail us at
*Stainless Steel (classic, platinum and carbon) doors, panels, product frames and stainless interior
surfaces are covered by a limited 60 day parts and labor warranty for cosmetic defects.
*Replacement water filter cartridges are not covered by the product warranty.
23
S U B - Z E RO F R E E Z E R C O M PA N Y, I N C. P. O. B OX 4 4 1 3 0 M A D I S O N , W I 5 3 7 4 4 - 4 1 3 0 8 0 0 - 2 2 2 - 7 8 2 0 S U B Z E RO. C O M
3 7 5 8 6 1 6
5/ 2 0 0 5
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